Privacy Policy

Privacy Policy (UK)

Last updated: 01/10/24

This Privacy Policy outlines how [MBChef] (“we,” “us,” or “our”) collects, uses, and shares your personal data when you visit or use our website (MBChef.uk) the “Site”) and related services, in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of personal data when you interact with our Site:

a. Personal Information

When you use our services or make a purchase, we may collect:

• Contact information: Name, email address, phone number, postal address, etc.

• Payment details: Credit card details or other payment information (processed by a third-party payment provider).

• Account information: Username, password, and other information necessary for creating an account.

b. Technical and Usage Data

We automatically collect information related to your use of the Site, including:

• Device information: IP address, browser type, device type, operating system, and other unique identifiers.

• Usage data: Pages visited, time spent on the Site, clicks, referring/exit pages, and other website activity.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your experience on our Site

• Remember your preferences and settings

• Monitor site performance and analyze usage trends

For more information, please refer to our Cookie Policy.

2. How We Use Your Data

We process your personal data for the following purposes:

• To provide services: Processing your orders, fulfilling requests, and providing customer support.

• To communicate with you: Sending you notifications, updates, and marketing communications (with your consent).

• To improve our Site: Analyzing user behaviour and improving site functionality.

• To comply with legal obligations: Processing your data to comply with applicable laws and regulations.

3. Legal Basis for Processing

Under UK data protection law, we process your personal data under the following legal bases:

• Performance of a contract: To fulfil orders, process payments, and provide customer services.

• Consent: Where you have explicitly given your consent, such as for marketing emails.

• Legitimate interests: To improve our Site, secure our services, and understand how customers use our platform.

• Compliance with a legal obligation: To comply with applicable laws, including tax and accounting regulations.

4. Sharing Your Data

We may share your personal data with the following parties:

• Service providers: Third-party companies providing services such as website hosting, payment processing, and analytics.

• Business transfers: In the event of a merger, sale, or restructuring, your data may be transferred to third parties as part of the transaction.

• Legal and regulatory authorities: When required by law or to protect the rights and safety of our business, customers, or the public.

5. International Data Transfers

We may transfer your personal data outside the UK, for example, to service providers in other countries. Whenever such transfers occur, we ensure that appropriate safeguards are in place to protect your data, in line with UK GDPR requirements, such as Standard Contractual Clauses (SCCs).

6. Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including complying with legal, accounting, or reporting obligations. After the retention period, we will securely delete or anonymise your data.

7. Your Rights

Under the UK GDPR, you have several rights concerning your personal data, including:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request the correction of inaccurate or incomplete data.

• Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

• Restriction: Request the restriction of processing under certain conditions.

• Data portability: Request to receive your personal data in a structured, commonly used format, and request it to be transferred to another service provider.

• Objection: Object to the processing of your personal data, particularly for marketing purposes.

• Withdraw consent: Where processing is based on consent, you can withdraw this at any time.

To exercise any of these rights, please contact us at [email address].

8. Data Security

We take appropriate measures to ensure the security of your personal data, including encryption, access controls, and regular security reviews. However, no system is entirely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have collected data from a child without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date at the top of this page. Continued use of the Site after changes are made constitutes acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[MBChef]

[Birtymatt@gmail.com]

This Privacy Policy complies with the UK GDPR and relevant data protection laws in the United Kingdom